For maintenance companies

Every visit planned, done and billed

Generators, air conditioning, lifts, IT equipment: whatever you maintain, AlmasWare schedules the visits from each contract, sends the technician and bills what the contract does not cover.

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  • Visits scheduled from the contract
  • Parts used taken out of stock

Built around the maintenance contract

  • Maintenance contracts

    Annual contracts with the equipment covered and the visits included.

  • Scheduled visits

    Visits created from the contract and assigned to technicians.

  • Visit reports

    What was done and which parts were used, recorded on the visit.

  • Billing extras

    Parts and work outside the contract are billed to the customer.

After the sale

Warranties and helpdesk in the same place

Know which equipment each customer has, where it is installed and whether it is still under warranty. Customers can report a problem by WhatsApp, email or the portal and it becomes a ticket with an SLA timer.

  • Serial numbers and installed equipment
  • Warranty claims
  • Technicians use it from their phones
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Questions and answers

Can technicians fill in visit reports on their phones?

Yes. AlmasWare works in the phone's browser, so the report and parts used are recorded at the customer's site.

What about work the contract does not cover?

Parts and labour outside the contract are billed to the customer from the visit, in dinars or dollars.

Can we see each customer's installed equipment?

Yes. Deliveries record serial numbers, so you always know what each customer owns and where it is.

See AlmasWare with your own business in mind

Book a free 30-minute demo at our office in Sulaymaniyah or online from anywhere in Iraq.

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