For agencies and software houses

Bill for your time, your projects and your subscriptions

Win the client in the CRM, run the work as a project, log the hours, bill the milestones and the monthly fees, and handle support tickets afterwards, all in one place.

  • Recurring invoices sent on time
  • Profit and loss for every project

Everything a service business sells

  • CRM pipeline

    Leads, opportunities, meetings and follow-ups.

  • Projects

    Budgets and a profit and loss built from tagged invoices and expenses.

  • Timesheets

    Hours logged against tasks, approved and billed at hourly rates.

  • Subscriptions

    Monthly or yearly fees invoiced automatically, with reminders for overdue ones.

  • Helpdesk

    Tickets from email, WhatsApp and the portal, with SLA timers and a knowledge base.

  • Deliveries & warranties

    Hardware delivered with serial numbers and warranties tracked to the end.

Contracts

Contracts that remind you before they expire

Keep each client's contract with its terms and milestones, bill the milestones as they are reached and get a reminder before renewal, so no maintenance contract lapses unnoticed.

  • Double-entry accounting with statements
  • Approvals for discounts and expenses
  • Cheques from clients and to suppliers
See all features

Questions and answers

Can we bill some clients monthly and others per project?

Yes. Subscriptions, milestone contracts and hourly timesheets can all be used side by side.

Can clients open support tickets themselves?

Yes, from the customer portal, by email or by WhatsApp. Each ticket gets an SLA timer.

Do we see profit per project?

Yes. Invoices, expenses and costed hours are tagged to the project, which gives each one its own profit and loss.

See AlmasWare with your own business in mind

Book a free 30-minute demo at our office in Sulaymaniyah or online from anywhere in Iraq.